1. Introduction and Overview
Welcome to DesZiine ("we," "our," or "us"). At DesZiine, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website desziine.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you signify that you have read, understood, and agree to be bound by all terms outlined in this Privacy Policy.
2. Information Collection
We collect information about you in various ways when you use our Site. The information we may collect includes:
2.1 Personal Information
Personal information is data that can be used to identify you directly or indirectly. We may collect the following types of personal information:
- Contact Information: Name, email address, postal address, phone number, and other similar contact data when you make purchases, create an account, or contact us.
- Payment Information: Credit card details, billing address, and other payment details when you make a purchase (this information is processed securely through our payment processors).
- Account Information: Username, password, account preferences, and purchase history if you create an account.
- Order Information: Products purchased, shipping details, and product preferences.
2.2 Non-Personal Information
We also collect non-personal information that does not directly identify you, including:
- Usage Data: Information about how you use our Site, such as the pages you visit, the time and date of your visits, the time spent on those pages, and other diagnostic data.
- Device Information: Information about your device, including your IP address, browser type and version, operating system, and other technology identifiers on the devices you use to access our Site.
- Location Data: General location information based on your IP address.
3. Use of Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders for our designer lamps and lighting products
- Creating and managing your account
- Providing customer support and responding to your inquiries
- Improving our website, products, and services
- Sending you order confirmations, shipping updates, and transactional emails
- Sending marketing communications about new products, special offers, and promotions (with your consent where required by law)
- Conducting research and analysis to better understand how users access and use our Site
- Preventing fraudulent transactions and monitoring against theft
- Complying with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for the functioning of our Site, enabling you to move around the Site and use its features.
- Preference Cookies: Allow our Site to remember choices you have made in the past, like your preferred language or region.
- Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to enable us to display relevant and engaging advertisements.
4.2 Your Cookie Choices
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information about cookies and how to disable them, you can consult the information provided by your browser.
5. Third-party Sharing
We may share your information with third parties in certain situations, including:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance.
5.2 Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions related to our designer lighting products.
5.3 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5.4 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.
5.5 With Your Consent
We may disclose your personal information for any other purpose with your consent.
6. Data Storage and Security
The security of your personal information is important to us. We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction.
We store your personal information on secure servers and employ industry-standard security practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. User Rights
Under UK data protection laws, you have certain rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal information.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Information" section below. We will respond to your request within one month. Please note that we may ask you to verify your identity before responding to such requests.
8. Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers immediately.
9. International Data Transfers
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
When we transfer personal data outside the UK or EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including using standard contractual clauses approved by the UK government or European Commission.
10. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting our website: www.desziine.com/contact
DesZiine
[Physical Address]
United Kingdom